Privacy Policy

At Tokyo Pieces, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you visit or make a purchase from our store.

Information We Collect

When you place an order, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details
  • Order history

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and shipping notifications
  • Improve our website and customer experience
  • Send promotional emails and exclusive offers (only if subscribed)

Payment Security

All payments are processed securely through trusted payment providers. We do not store your full payment card information on our servers.

Authentication & Order Processing

Some orders may require additional verification or authentication processing before shipment to ensure product authenticity and order security.

Cookies

Our website may use cookies to improve browsing experience, remember preferences, and analyze website traffic.

You can disable cookies through your browser settings at any time.

Third-Party Services

We may share limited information with trusted third-party services such as:

  • Payment providers
  • Shipping carriers
  • Authentication partners
  • Email marketing platforms

Only the information necessary to provide these services will be shared.

Email Marketing

If you subscribe to our newsletter, you may receive updates about new arrivals, exclusive offers, and promotions. You can unsubscribe at any time.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@tokyopieces.com

All Sales Final

No returns or exchanges. Please review our policy

Shipping Policy

10–14 business days from Japan Including Authentications.

Privacy Policy

Your data is safe and securely protected.

Terms & Conditions

Please read our terms before placing an ordering.