Terms & Conditions
Welcome to Tokyo Pieces. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
Product Information
Tokyo Pieces specializes in curated pre-owned luxury items sourced from Japan. We strive to ensure all product descriptions, images, and details are accurate; however, slight variations in color, condition, or appearance may occur.
All items are subject to availability.
Authenticity
All products are carefully inspected and authenticated before shipment. Certain products may also qualify for an optional third-party authentication certificate available at checkout.
Pricing & Payments
All prices displayed on our website are listed in USD unless otherwise stated.
We reserve the right to update pricing, product availability, or product information at any time without prior notice.
Payments are processed securely through trusted payment providers.
Duties & Taxes
For eligible orders, duties and import charges are included in the final displayed price. Customers are responsible for ensuring compliance with local import regulations where applicable.
Shipping & Delivery
Orders are processed and shipped from Japan.
Estimated delivery time: 10–14 business days including authentication and inspection.
Delivery times may vary depending on destination, customs processing, and courier delays.
All Sales Final
Due to the nature of curated luxury and pre-owned items, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
Order Refusal & Cancellation
We reserve the right to refuse, limit, or cancel any order at our discretion, including orders flagged for suspected fraud, unauthorized transactions, or pricing errors.
Intellectual Property
All website content including logos, images, graphics, text, and designs are the property of Tokyo Pieces and may not be copied, reproduced, or used without permission.
Limitation of Liability
Tokyo Pieces shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Privacy
Your use of this website is also governed by our Privacy Policy.
Contact
For any questions regarding these Terms & Conditions, please contact us:
Email: support@tokyopieces.com
